A MAN, who identifies himself as an award-winning blogger, walked out of a Starbucks branch without claiming his order after a barista got his name wrong twice, drawing widespread criticism online from netizens who accused him of being “entitled” and “overly dramatic.”
In a now-viral Facebook post, the blogger recounted how he had ordered a Grande Café Americano and a Cinnamon Danish, planning to stay in the store to read.
As part of the usual ordering process, the barista asked for his name and wrote “Jade” on the cup. He corrected it, saying it should be “JP,” and even spelled it out: “J for Juliet, P for Papa.”
According to the blogger, the barista crumpled the first cup and prepared a new one. But when the order was called out, it was under the name “JC”—in what he described as an “unpleasant” tone.
Thinking the name belonged to another customer, he initially ignored it. When the drink and pastry remained unclaimed, he realized the order was his but chose to leave the store instead of picking it up.
“It’s been about 30 minutes now. I imagine they’re still calling out ‘JC’ for an order that’s probably headed to the garbage can soon,” he wrote. “Sorry, #Starbucks. Today, you lost a customer.”
The post triggered a wave of backlash online.
“Ang arte mo kuya. Normal lang na minsan nagkakamali ang barista,” one user wrote.
“No. Starbucks lost an entitled customer today,” added another.
“Ilng beses na akong natawag ng paiba-iba dyan sa SB e—Aga, minsan Dingdong, yung huli Ritsard. Di naman ako nagalit,” a commenter said.
“Yon lang? Nagtampo ka na? Tao lang naman sila. They are not perfect,” another added.
Some netizens questioned whether the mistake was worth walking out over. “Close ba kayo? Di ba pwedeng na-misheard ang name mo paminsan minsan? Bawal magkamali?” one said.
“Arte naman ng blogger na ‘to. Sabagay, di ka naman kawalan sa Starbucks,” a user quipped.
Others suggested a more practical fix: “Sunod nyan magbibigay na lang sila ng number,” one user wrote.
As of posting time, Starbucks has yet to issue a comment.
